Delete Account and Data
Last updated: September 6, 2026
You can request permanent deletion of your Hearofy account and all associated personal data at any time, using either of two equivalent methods. You do not need to reinstall the App to complete this request.
1. From the App (fastest method)
Open Hearofy, go to Settings → Delete Account, and confirm. Your account and local data are deleted immediately.
2. From the website (no need to reinstall)
If you no longer have the App installed, send a deletion request from the email address associated with your account to support@hearofy.io, using "Hearofy Account Deletion Request" as the subject line and specifying the email address you registered your account with.
We will verify the request and proceed with deletion within the timeframe below.
What gets deleted
- • Your account and associated login credentials;
- • All voice memos, transcripts, and notes saved to your account;
- • Profile information and preferences associated with the account;
- • Hearofy Pro subscription history managed through Google Play, except for data that the Google Play Store retains independently under its own policies.
Timeframe and legally retained data
Deletion requests are processed within 30 days of receipt. A small amount of data (for example, billing logs required by tax regulations) may be retained beyond that period solely to comply with legal obligations, and is not used for any other purpose.
For more details on how we handle your data, see our Privacy Policy.